Product Update - Upcoming Update to SMS Error Codes
over 3 years ago by Madhu Ponnekanti
Delivery status codes for the SMS channel for Canada and the United States will be updated to provide granular information about the SMS delivery status and the reasons behind the failure when an SMS message delivery fails. You will see these changes when using various product capabilities including Messaging API v1 and v2, Outbound Webhooks, Reports, Debug Console, and Export Logs.
The new error codes will be shared by June 14, 2021.
The following codes have been added for SMS for the United States and Canada regions:
| Status Code | Message | Description | Delivery Status |
|---|---|---|---|
| 7111 | Spam content detected | Returned when the spam content is detected | Un-Delivered |
| 7280 | Message deleted | Returned when the message is dropped (e.g., by the operator) and will not be delivered | Un-Delivered |
| 7281 | Campaign error | Returned when the required campaign parameter is missing or an invalid value is passed | Un-Delivered |
| 7282 | Invalid route | Returned when invalid route | Un-Delivered |
| 7283 | Invalid operator or landline | Returned when invalid operator or numbers is landline | Un-Delivered |
| 7284 | Duplicate MT (caught by Duplication Guard) | Returned when message caught by duplicate guard | Un-Delivered |
| 7302 | Rate limit exceeded | Returned when the given rate limit exceeded | Un-Delivered |
| 7513 | Unregistered device | Returned when the device is unregistered | Un-Delivered |
| 7518 | Unknown | Returned when an unknown error occurs | Un-Delivered |
| 7607 | Invalid message type | Returned when message type is invalid | Un-Delivered |
| 7720 | Recipient blocked to receive message | Returned when the recipient blocked to receive message | Un-Delivered |