SDK Release - Messaging Enhancements and Typing Indicator Updates - August 2025
This is a minor independent SDK release which consists of the following enhancements and bug fixes.
Migration of WhatsApp Business Account to Shared Access
Starting October 1, Meta will begin migrating WhatsApp Business Accounts (WABAs) that were onboarded through Manual onboarding (On-Behalf-Of model) to the Shared Access model. This transition will transfer WABA ownership from Webex Connect to your business, giving you enhanced control and visibility—without disrupting your existing services.
Previously, when Embedded Sign-Up onboarding was unavailable, Webex Connect created, owned, and managed your WABA to send messages on your behalf. With the Shared Access model, your business becomes the WABA owner and can grant Webex Connect the necessary permissions to manage your account.
Product Update - Minor Update to v6.10.0
This is a minor update that includes the following bug fixes and changes.
Deprecation of Legacy TLS Protocols for Webex Connect APIs
Release Date
The date of release will be communicated separately over an email.
Product Update - v6.10.0, May 2025
Webex Connect v6.10.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences. Here’s a list of the key updates and enhancements that are a part of this release:
Product Update - Minor Updates to v6.9.0
This is a minor update that includes the following bug fixes and changes.
Product Update - WhatsApp Enforcement on Template Category misuse
WhatsApp has implemented new enforcement actions to prevent the misclassification of message templates—especially cases where Marketing content is incorrectly submitted as Utility.
Product Update- Google Discontinues Support for Shortened URLs in RCS
This is to inform you that Google has decided to discontinue support for shortened or redirected URLs in media file fields within RCS messages. This update is part of Google’s efforts to enhance link transparency and media reliability in RCS. This change was first announced on March 25th and is expected to come into effect within 30 days of the announcement.
Product Update - v6.9.0, March 2025
Webex Connect v6.9.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences. Here’s a list of the key updates and enhancements that are a part of this release:
Product Update - Minor Updates to v6.8.0
Webex Connect v6.8.0 - Minor Update release brings multiple new capabilities to help you continue delivering seamless customer experiences. Here’s a list of the key updates and enhancements that are a part of this release: