Channel Asset Configuration
Learn about the procedures for asset configuration for various channels within the Webex Connect platform.
Webex Connect and Cisco Contact Center Enterprise (CCE) integration currently supports three channels - SMS, Email, and Live Chat. Here are the details of how you can configure the channel assets for each of these channels within Webex Connect.
| Channel | Documentation |
|---|---|
| SMS | SMS Asset Creation |
| Email Asset Creation | |
| Live Chat | LiveChat Asset Creation |
Web CallBack
Web CallBack is not a native channel of Webex Connect Please refer to the configuration related details on nodes in the Flow Configurations topic.
Updated 6 months ago