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Product Update - November 2020

almost 4 years ago by Tanuj Goyal

imiconnect release v5.4.3 is a minor release and comprises of following features and updates:

Support for unread in-app messages and unread threads count in JavaScript SDK

  • We’ve introduced support for getting the count of unread messages and unread threads in JavaScript SDK. This feature is not enabled by default and needs to be activated for concerned app. Please reach out to your account manager if you would like to enable this feature for your tenant. Once enabled, the count of unread messages will be available as part of the Fetch Threads call. To get the count of unread threads, we’ve introduced a new method called fetchUnreadThreadCount.

Important Note

  • The unread message and thread count feature apply only from the date of enabling the feature for the concerned app (using the latest version of JavaScript SDK).

  • The detailed documentation of the methods and sample implementation will be available in our JavaScript SDK documentation.

  • JavaScript SDK Update - If you are migrating to the latest version of JavaScript SDK, you would need to re-register your web app users with the Imiconnect platform to ensure service continuity.

Call-Patch Node Enhancements

  • Support for playing a dynamic message to the existing participant (A-party) as well as to the called party (B-party) when conducting call-patch. In addition, the ability to configure replay thresholds for playing the configured message to the B-party in case no DTMF input is received from the B-party to patch the call.

Apart from these, this release also includes bug fixes related to the display of reports imiconnect v4.x (i.e., applicable only to client tenants that are yet to upgrade to the new user interface).