Product Update - v6.22.0, September 2026
Webex Connect v6.22.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
Apple Messages for Business compliance updates
Apple began enforcing updated Apple Messages for Business payload requirements on 21 August 2026. This notice applies only to Webex Connect customers using Apple Messages for Business.
Product Update - v6.21.0, August 2026
Webex Connect v6.21.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
Product Update - v6.20.0, July 2026
Webex Connect v6.20.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
Product Update - v6.19.0, June 2026
Webex Connect v6.19.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
Product Update - v6.18.0, May 2026
Webex Connect v6.18.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
Product Update - v6.17.0, April 2026
Webex Connect v6.17.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
Product Update - v6.16.0, March 2026
Webex Connect v6.16.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
Integration of Legacy Tenants with Webex Organization ID
The legacy Webex Connect tenants or tenants that were manually onboarded (or not via Cisco Partners) much earlier were integrated with Webex Organisation ID to enhance functionality and user experience, starting with Canada, Sydney, and Singapore regions on January 29th.
Product Update - v6.15.0, January 2026
Webex Connect v6.15.0 release brings multiple new capabilities to help you continue delivering seamless customer experiences.
