Product Update - WhatsApp Version Upgrade, April 2021

We will be conducting a WhatsApp version upgrade from April 1st, 2021 to April 8th, 2021. We are currently on v2.31.4 and will be upgrading to v2.33.3. The date and time of the upgrade for your tenant will be communicated over the email id that you use as your imiconnect platform log-in ID.

Please note that WhatsApp is likely to deprecate the HSM message type in the future. While there is no impact at the moment, we advise you to start using ‘Template’ message type instead of HSM message type for sending notification messages going forward. We also recommend that you migrate your existing services that use HSM message type to Template message type.”