IMIconnect v5.3.2 release brings in support for WhatsApp Media Message Templates within
IMIconnect alongside a few more enhancements to enable to you improve and enrich customer
experience over WhatsApp. This apart, we’ve updated our iOS SDK to start using CocoaPods
dependency manager to install FCM framework and made some enhancements in SDKs and API
messaging v1 to support the coexistence of IMIconnect SDKs alongside other push messaging SDKs.
Please read the SDK enhancements section for full details of the changes and how it may require
some changes to be made at your end.

IMIconnect v5.3.1 release brings a new and powerful feature, Flow Analytics (currently in Beta), that
enables you to view and analyze the execution stats of your live flows and gain valuable insights to
make contextual enhancements and improve customer experience. These apart, we’ve made several
upgrades and enhancements in iOS and Android SDKs including support for multiple user profiles on
a single device, support for iOS 13 and Android 10, migration to AndroidX, and notable changes in-app profile and device monitoring attributes.

IMIconnect v5.3 release brings significant new capabilities to help you continue delivering seamless customer experiences. We’ve added RCS business messaging as a native channel making it easier for you to build and launch RCS flows, and are launching an updated version of the messaging API (beta) with support for RCS, SMS, and email. Here’s a summary of all key updates:

This release is a minor upgrade offering a new system integration, ability to use your office 365 credentials for authentication while integrating Skype for Business with IMIconnect, and a few channel enhancements. Here is a quick summary of what’s new:

We are excited to introduce the next iteration of IMIconnect. The New Interface which was available on a trial basis, is now available for everyone. Starting with this release, you can request for your existing IMIconnect account to be upgraded to the new interface experience.

We are excited to introduce the next iteration of IMIconnect. This is an interim update to the New interface we previewed in March'19 taking it to Beta build.

We are excited to introduce next iteration of IMIconnect flows. Flows have always been central to IMIconnect allowing you to build complex customer communication journeys with ease. This release brings in several major usability improvements and exciting new features which aim to help you create flows faster and easier.

We are excited to introduce the new iteration of IMIconnect. It's been close to 3 years since we released the first version of IMIconnect and have since added numerous new features, reporting improvements and support for new channels such as WhatsApp, Apple Business Chat and RCS. Based on the feedback from our customers and partners, we believe this release will help enterprises build and deploy customer journeys faster in a multi-channel environment.

As part of our continued commitment to delivering a truly omni-channel platform, we've introduced support for Apple Business Chat in the latest version of IMIconnect launched during November 2018. Apple Business Chat offers a powerful, engaging new way for businesses to connect with their customers using the Messages app on iOS devices.

In the latest version of the product, we have focused on making it easier for you to debug flows while simultaneously improving the way we handle personally identifiable data in the debug logs. We have merged the functionality of the erstwhile 'wait for event' node with the 'receive' node and also introduced a new 'Branch' node that helps you implement branching logic within flows without the need to write custom code. Finally, we have introduced some exciting updates in our SDKs to support threads within in-app messaging and enhance the way geofencing works.