Get File Info
Makes a ‘Get’ API call to the provided attachment URL to fetch the file size and content type details.
When a customer sends an attachment over Facebook Messenger, imiconnect receives an attachment URL. However, you need the file size and content type details to forward the attachment to an agent using the Send Message Node. This node allows you to make the Get API call to the attachment URL to fetch these details. The details are available in the output variables in case of ‘createAttachmentInfoOnSuccess’ node outcome.
Authorization
Refer to the Node Authorization section for more information.
Methods and Outcomes
Get File Info
| Input Variables | Output Variables | Node Outcomes |
|---|---|---|
| Attachment URL * URL to the attachment file. | fileSize Size of the attachment in bytes. contentType Attachment content type. | onInvalidData Request processing failed due to missing data. onError Request processing failed due to an error. onInvalidChoice Request processing failed but there is no outcome configured for the concerned scenario. onTimeout Request timed out. createAttachmentInfoOnSuccess A record is created after an attachment is success createAttachmentInfoOnFailure A record is created after an attachment is failed |
Get Attachment URL
| Input Variables | Output Variables | Node Outcomes |
|---|---|---|
| FILE NAME File attachment name. Content URL URL to the attachment file received from ECE. | fileAttachmentURL * Attachment File URL. | onInvalidData Request processing failed due to missing data. onError Request processing failed due to an error. onInvalidChoice Request processing failed but there is no outcome configured for the concerned scenario. onTimeout Request timed out. onCreateAttachmentURLSuccess A URL is created after an attachment is success onCreateAttachmentURLFailure A URL is created after an attachment is failed |
Updated about 1 year ago